Info & Services area

About

By choosing Médiacité, you can also take advantage of the many services offered by our Info & Services area located near Kiabi.

Our staff are there to help you and answer your various requests during the centre's extensive opening hours. This is also where you will find the following services:

 

Buying or selling online?
Send and receive your parcels easily with one of our three partners: UPS, GLS or Mondial Relay.
You can also prepare your shipments directly on site.

Trying out your online purchases right away?
Take advantage of our fitting room to try on your online purchases immediately. If necessary, you can return your purchase right away or combine it with an article from our wide range of products. 

What about a cloakroom to keep your purchases, bags and coats?
From now on, you can leave your personal belongings or purchases in our cloakroom free of charge. This will take the load off your arms and make your time at Médiacité all the more enjoyable!

Médiacité Gift Card?
With the Médiacité Gift Card, you are choosing THE 100% prepaid shopping card with the budget of your choice! Whether it's for a birthday, a wedding present or a simple thank you, the Médiacité Gift Card always puts a smile on someone’s face. NEW - pay in cash too! 

Want to exchange your Mediacity App tokens?
It's right here! Take your phone and go to the site to exchange the tokens you have for a free day's parking or the offer of the month.

Do you have documents needing to be printed or scanned?
Our team will scan, copy and print up to 10 sheets for you free of charge. In case of additional printing, the following rates will apply:
  • 0,05€ per page in black and white
  • 0,20€ per page in colour
The scanned documents are sent to you by e-mail in .pdf format.

Print your photos?
That's what our print terminal is for! Send your photos by Bluetooth, connection or USB key, SD card or memory stick and choose your printing preferences (classic print, mix and match, calendar, etc.).

Need an ID photo?
Our photo booth is accessible during the space's opening hours. By bancontact or in cash, come directly on site to take the necessary photos.

Has your phone run out of juice?
Battery failure? Médiacité has a number of portable refills available for free loan.
To do so, you just need to fill in the form and leave your identity card as a deposit.

Need a wheelchair?
Wheelchairs are available free of charge for those in need. To do so, you just need to fill in the form and leave your identity card as a deposit.

Are your children with you at Médiacité?
Prams and pushchairs are available free of charge for children from birth (max 15kg).
To do so, you just need to fill in the form and leave your identity card as a deposit.

What about keeping your children safe?
Name bracelets are available free of charge. You write your details on it and we place it on your child's wrist for a worry-free shopping experience.

Got mail to send?
Drop it off on site and our team will post for you at Bpost the same day.

Caps, batteries or light bulbs to throw away?
Sustainable development is a key value for Médiacité. This is why we collect plastic caps (for the ASBL Les Amis des Aveugles), batteries (for Bebat) and light bulbs (for Récupel).

Do you have a suggestion?
We listen to our customers. Feel free to leave us your opinion, whether it is positive or negative. This will help us to improve the daily life of the centre.

Do you simply need information?
Our staff is of course at your disposal for any information. Whether it concerns the centre or not. For example, we can call you a taxi, provide information on lost property, or help you discover the city of Liege.

 

Schedule

Monday 10:00 - 20:00
Tuesday 10:00 - 20:00
Wednesday 10:00 - 20:00
Thursday 10:00 - 20:00
Friday 10:00 - 21:00
Saturday 10:00 - 20:00
Sunday Fermé

Gift cards

The Gift cards of Médiacité is the right choice for a great shopping experience!

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